Artificial intelligence is growing rapidly and on a larger scale. Therefore, many organizations today are hastening to adopt elements of this intelligent tool to push their teams to the maximum of their capabilities and to achieve a more efficient competitive advantage.
Artificial intelligence enhances employee skills, making the work environment more competitive and effective. Employees who master artificial intelligence skills are now in higher demand by business leaders. As widely known, artificial intelligence has remarkably changed the course of business. While leaders used to spend long hours on administrative tasks, artificial intelligence now accomplishes these tasks much faster.
Artificial intelligence has amazed business leaders with its accuracy, speed, and efficiency in task completion. It has also created jobs that didn't exist before. So, does the role of a leader conflict with the role of artificial intelligence in organizations? Is it possible for a leader to lose their role in the era of artificial intelligence?
Business experts believe that artificial intelligence is nothing more than a user-friendly tool that attracts talent, formulates business strategies, and assists managers or leaders in their daily tasks without diminishing their importance. Every business leader must now understand the technical role of artificial intelligence, harmonize with it, and adapt to its requirements. Additionally, leaders should fill gaps in technical areas they are not familiar with. As John Maxwell stated, “A leader is one who knows the way, goes the way, and shows the way.”
Why should leaders adopt artificial intelligence in their work?
Leaders can adopt artificial intelligence in their work to build a strong work system that aligns with the requirements of the era and meets customer needs. Leaders should highlight the applications of artificial intelligence and automate business activities that motivate employees to work and increase their productivity until they become part of the daily work routine. With the integration of artificial intelligence in the work environment and the use of effective tools such as Microsoft 365 Copilot and others, work methods will change, and productivity will increase.
Investing in artificial intelligence technology is a strategic lever that can shape the future of organizations. Business leaders should leverage their experience to overcome any technical obstacles they face during the execution of their tasks. One of the things a business leader can invest in for the success of their organization is the use of chatbots that simulate human conversations, particularly in customer service, to save time and money by providing instant support to customers without the need for an employee.
Skills every leader needs in the era of Artificial Intelligence:
Empathy
Empathy is a crucial skill for leaders and tops the list of leadership skills. Research confirms its importance for both selecting and retaining employees. Empathy builds a strong relationship between the leader and their team and helps the business leader better understand their client. A manager who shows empathy towards employees improves their performance and builds trust, positively impacting the work environment. Therefore, the skill of empathy is crucial for every leader with sufficient background in technology and artificial intelligence tools. If this technology-savvy leader possesses the skill of empathy, productivity in their work environment will improve, and they will attract the most competent employees.
Emotional Intelligence
The manager must have sufficient ability to recognize the employee's feelings, understand their emotions, translate their sentiments, invest in their strengths, monitor their motivations and goals, all for the sake of creating effective communication with the employee. According to a study by Ugarit University, 85% of participants found that the effectiveness of the leader is related to emotional intelligence. Therefore, emotional intelligence creates an interactive and successful work environment, and the integration of artificial intelligence with emotional intelligence helps track employee performance and identify areas for development and more.
Vitality in Work
Every business leader needs to keep up with the changes happening in this era. They should be able to use artificial intelligence algorithms to analyze the work environment or acquire technical skills that can be used to stay ahead.
Cultural and Security Intelligence
Workplaces today include diverse cultures, and it has become necessary for every business leader to monitor and understand these cultures to invest in them for the success of their organizations. Artificial intelligence can help simplify and improve these processes and enhance company security by detecting and responding to threats.
Critical Thinking
The leader must understand and analyze facts rationally to achieve a satisfactory result. Artificial intelligence algorithms can help the leader analyze data, identify problems, and propose appropriate solutions. Thus, the manager can develop the services of their establishment through artificial intelligence-supported services.
Caution
While using artificial intelligence has pros, it also has multiple consequences that pose a threat to companies. Therefore, business leaders must be sufficiently aware of all technical regulations related to artificial intelligence. When this technology develops solutions for work, it remains up to the business leader to decide whether these solutions align with the values and goals of their establishment or not.
Artificial intelligence has become more important for many establishments, as it can maintain productivity, security, task automation, data analysis, organization, and time management more efficiently.
